FAQ


OUR COMPANY + VALUES

What's with the name?

Co-owner, Jeremy, has kept the name 'Woodgrown' in his back pocket for quite some time, long before starting the business! Always advocates for the environment, Jeremy and Hannah have always been drawn to nature and natural materials - wood, steel, concrete, glass, etc. The name Woodgrown is rooted in just this - natural materials and textures. We want what is grown from the earth, to one day responsibly return to the earth. Houseplants and our planter sets are just one example of this!

I care about the environment, does Woodgrown?

We strive for transparency when it comes to our environmental impact and one important, yet very simple way that we can reduce our impact on the environment is with our packaging. We use recycled and recyclable polyethylene packaging, paper material, and 100% starch-based biodegradable packing peanuts that disintegrate in water. 
In some packages, bubble wrap from our first packaging order is being used until we run out because the only thing worse for the environment than plastic bubble wrap is throwing away unused plastic bubble wrap! Once we deplete our current packaging inventory, we will be making the switch to 100% non-GMO, U.S. grown corn-based packaging.
Plus, Woodgrown products are built to last for generations - which keeps Woodgrown in your home instead of in landfills. If you do find yourself in a situation where our products no longer suit your lifestyle, you may recycle our metal stands. Or even better - give them to a fellow plant-lover!

What is your Return Policy?

You can check out the details of our Return Policy here.

PRODUCTS + SHIPPING

Can I plant my houseplant directly in the planter?

While it is certainly safe to plant directly in our planters (thanks drainage!), we actually recommend keeping your plant in its nursery pot and using our planters as a cover pot. This will keep your planter in pristine condition and will allow you to easily move your plant in and out as needed for watering, or to change up the look of your planter set! We do not recommend planting your houseplant directly in the pot if you plant to plug the drainage hole as bacteria could build up at the roots and claim the life of your precious plant.

Can I use my Woodgrown products outside?

The individual product descriptions will state whether or not that product is suited for the outdoors. Keep in mind, with any product - being exposed to the elements will accelerate age and weathering, regardless of whether or not the product is rated for outdoors.

Do you accept custom orders?

We have so much fun working on custom metal and wood projects when we have the time! Please reach out to us with more information about what you have in mind here.

What is your Shipping Policy?

You can check out the details of our Shipping Policy here.

WHOLESALE + B2B

Do you offer wholesale?

We offer wholesale on our plant stands. You can apply to become a stockist here. Can't wait to connect.

I am an interior designer and I do installs for my clients. Do you offer any discounts to designers?

We'd love to learn more about what you do and how we can partner with you! Please reach out to us with more information here.
 
 

Don't see an answer to your question? No problem - just contact us here and we'll be sure to get back to you.